Frame Your Memories - Gallery Wall 2

Made to Order

We begin creating your artwork only after you place your order, ensuring it’s
crafted exclusively for you with care.

Premium Printing

Each print is produced on art-grade high quality canvas or paper with careful colour
and quality checks specially for you.

Handcrafted Framing

Your piece is framed in-house with precision finishing and structural care to
ensure there is no damage.

Hand Embroidery & Mixed Media

Our in-house artisans meticulously hand-embroider every stitch. No two pieces
are ever identical. Each piece is made after we receive the order by our
artists, resulting in a slightly longer timeline but a fresh piece made just
for you.

Fresh Paintings

Original artworks are painted after your order is confirmed.  You receive a freshly created piece, not
stored inventory. Therefore, there is no dents, chips or damages on our art
pieces when they reach you.

Careful Packaging & Dispatch

Every artwork is inspected, securely packed and safely shipped to you with love
and care. Behind every piece there are so many hands and minds involved to get
the artwork safely from our e-commerce store to your space.

Because true craftsmanship takes time and that’s what
makes it worth it. Thank you for your patience and understanding.

At Studio Artemist, every order is custom-made — freshly printed, framed, and crafted with care.

Production Timelines

All our artworks are made to order. Production timelines are as follows:

• Art Prints: 14 working days

• Paintings & Mixed Media Artworks: 25–30 working days

Shipping Timelines

We ship via reliable delivery partners. After dispatch, the average delivery time is 5–7 working days, though it may take up to 14 working days depending on your location.

Cancellations & Refunds

• We do not accept cancellations once an order is placed.

• We do not offer refunds under any circumstances.

• In case of an approved return, we offer a credit note for the order value (excluding shipping), valid for 1 year.

Returns & Exchanges

We do not accept returns or exchanges for change of mind or personal preference. We conduct a thorough quality check before shipping your order. However, if:

• The artwork is damaged in transit, or

• You receive an incorrect item,

We’re happy to offer an exchange or issue a credit note.

To request a return or exchange, please email us at care@studioartemist.com within 48 hours of receiving your order with the following details:

1. Subject line: Return / Exchange

2. Reason for return

3. Order number & date of delivery

4. A clear photo and video showing the issue

Return Process

Once your request is approved:

• We will arrange a pickup from your address.
  
• Please ensure the artwork is unused, in original packaging, and in the same condition as delivered.
  
  
• A replacement will be sent within 7–10 working days of receiving the returned item.
  
• Alternatively, we will issue a credit note after deducting shipping charges, valid for 12 months on our website.

For any further queries or assistance, feel free to contact us at care@studioartemist.com